About Us

Hargrove-Neel van and team

We pride ourselves on being a one stop shop that is able to meet all of our customers needs. Our goal is to provide the highest quality repair and installation services, on schedule, and on budget along with outstanding customer service. We understand that time and cost are crucial so we strive to go above and beyond our client’s expectations.
For our customers peace of mind, we offer valuable money saving service and maintenance contracts. Please call for additional details.

Testimonials

Hargrove-Neel, Inc.

4.8

Based on 19 reviews

review us on

capnkente1

18:38 07 Dec 20

I was searching for some replacement filters for my high-end Trane heat pump HVAC system, and couldnt find them... anywhere. Brenda saved the day! She called me, got the part numbers, found the filters, called me back, and shipped them to me! Intelligent and service oriented, what a concept!read more

Sokol Pat

14:26 19 Oct 20

They are refusing to come out and service my pizza prep table because I never use them fo my AC/heating repairs in the... past.read more

Dennis Beard

18:40 09 Jul 20

Brenda with Hargrove-Neel was very cordial and helpful in contacting a Trane technician for our unit to be repaired... even though I am located outside of their respective territory.read more

Lezlie King

19:15 22 May 20

Thank you for your quick response to get the spa air conditioner repaired. Love having the Hargrove team and Ms.... Brenda to count on!read more

d stroud

22:11 05 May 20

Called to check on pricing for new system. Owner said I was out of their service area but took the time to give me an... estimate of costs.I appreciated the fact even though he knew there was no sale to be made but made the effort to help.That's Customer Service!read more

phil yauger

23:25 28 Mar 20

My AC units broke down on a Friday night. The technician came out on Saturday and was very professional and took care... of the problem quickly. I am sorry I did not get his name but, I highly reccomend this company and will use them in the future.read more

John Grupa

16:53 12 Feb 20

They been a very reliable Trane AC/HT Service since they installed my first new home Trane System in 2000. A couple of... years ago, I had them install a new higher efficiency 18i unit. Thru all these years Calvin and his crew has always quickly responded to the VERY FEW MINOR CALLS for SERVICE that I'd had.I can most whole heartedly recommend Hargrove-Neel for any AC/HT service or equipmentread more

Adam Wiley

19:24 27 Jan 20

Great customer service. Always a quick response. Highly recommended.

Fran Hail

14:02 17 Apr 19

Been a customer for almost fourteen years. Excellent service always. Knowledgeable and gracious staff. I highly... recommend H-N. .read more

Dan Huggins

16:20 16 Dec 18

We were a first time customer and they were very prompt and super friendly...and were able to diagnose our problem... quickly and had the part was actually on their truck. We will definitely be a customer again. I know they support our community in a number of ways too. Thank you for all you do!read more

Mike Cochran

05:42 09 Nov 18

We had new air handler unit and compressor replaced in June 2018 by Hargrove-Neel. Two service technicians came on the... day promised and worked most of the day to complete the job. Over the next 3 months of east Texas heat, our kilowatt usage was significantly less compared to the same months of the previous year. Therefore our electric bill was less, with keeping the thermostat at the same levels that we always do each summer. This is with a 14 SEER unit. We were replacing a compressor and air handler that were 23 and 30 years old. We are very pleased with this system. Expect our winter time bill to be less than previous winter months also. Hargrove-Neel has always been there for us in the 25+ years we have used this company. Friendly and knowledgeable service at what we feel has been fair pricing.read more

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